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| Preventative Care Plan |
Through proper maintenance, updates and administration of your Information and Communication Technology (ICT) systems, Preventative Care Plans anticipate and resolve problems before they have a chance to happen. These plans cover routine servicing and updates of all hardware & software to ensure your system operates at peak performance, minimal downtime and keeps you fully prepared in the event of a system failure. All our agreements include the following and are tailored for your particular requirements:
- Network engineer dispatched to your facility at specified intervals.
- Server and workstation patches and fixes, operating system updates, virus updates, backup maintenance, efficiency tuning.
- Perform application maintenance, installation, training, & troubleshooting.
- Provide highest system performance & reliability for the entire network.
- Perform duties related to network administration, security, maintenance, & day-to-day operations.
- Free travel for all preventative care scheduled visits.
We negotiate and tailor the preventative care plan to meet your specific needs. The cost of the agreement is based on our normal charge out rate – with a range of benefits to you at no additional cost.
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